Yale Participant (NetID)

These instructions are for Yale participants who log into Canvas using their Yale NetID and password.

What is the web address for Canvas?

For most users, you will need to log into Canvas at:  

http://canvas.yale.edu

On the login screen, click the "NetID" button. 

What is my password?

When you log into Canvas, you will use your Yale NetID and password.  This is the same login information that you use to access your Yale email.

I accidentally entered the wrong NetID password several times.

If you enter the wrong password for your account too many times, your account can be "locked".  To unlock your account, you will need to contact the ITS Help Desk:

  • ITS Help Desk Phone:  203-432-9000
  • ITS Help Desk Email:  helpdesk@yale.edu

I forgot my NetID password.

To reset your password, you will need to contact the ITS Help Desk:

  • ITS Help Desk Phone:  203-432-9000
  • ITS Help Desk Email:  helpdesk@yale.edu

Account Information Not Recognized - But I do have an account!

If you do have a Canvas account and you receive an "Account Information Not Recognized" error, you may be experiencing browser issues. Please try doing the following:

  1. Clear your browser's cache
  2. Close your browser
  3. Reopen your browser
  4. Go to http://canvas.yale.edu and click the "NetID" login option.
  5. Enter your Yale NetID and password.

For more help, please contact canvas@yale.edu.