Yale Participant (NetID)

These instructions are for Yale participants who log into Canvas using their Yale NetID and password.

What is the web address for Canvas?

For most users, you will need to log into Canvas at:  

http://canvas.yale.edu

On the login screen, click the "NetID" button. 

NOTE:  Some some special programs may be using one of the 2 other Canvas instances that are supported by Yale.  Your program will notifiy you if you need to access one of these other instances.

  1. http://yaleuniversity.instructure.com -->  This instance is for only School of Nursing DNP Classes of 2017 and 2018
  2. http://yalebulldogs.instructure.com --> This instance is for special programs

What is my password?

When you log into Canvas, you will use your Yale NetID and password.  This is the same login information that you use to access your Yale email.

I accidentally entered the wrong NetID password several times.

If you enter the wrong password for your account too many times, your account can be "locked".  To unlock your account, you will need to contact the ITS Help Desk:

  • ITS Help Desk Phone:  203-432-9000
  • ITS Help Desk Email:  helpdesk@yale.edu

I forgot my NetID password.

To reset your password, you will need to contact the ITS Help Desk:

  • ITS Help Desk Phone:  203-432-9000
  • ITS Help Desk Email:  helpdesk@yale.edu

Account Information Not Recognized - But I do have an account!

If you do have a Canvas account and you receive an "Account Information Not Recognized" error, you may have one of two issues:  

Browser Issues

Please try doing the following:

  1. Clear your browser's cache
  2. Close your browser
  3. Reopen your browser
  4. Go to http://canvas.yale.edu and click the "NetID" login option.
  5. Enter your Yale NetID and password.

 

Accessing the Wrong Canvas Instance

Yale currently supports 3 separate instances of Canvas.  Please make sure that you are logging into the correct one.

  1. http://canvas.yale.edu -->  This instance is used for the vast majority of Canvas courses.
  2. http://yaleuniversity.instructure.com -->  This instance is for only School of Nursing DNP Classes of 2017 and 2018
  3. http://yalebulldogs.instructure.com --> This instance is for special programs